The Insight Fountain

Our mission is to collect and analyse data and present insight in a meaningful and useful way.

 

The Insight Fountain has specalised in designing, conducting and analysing online research for over 15 years and can provide expert professional resource as a virtual extension to your team.

Services

The Insight Fountain creates appealing and impactful outputs, such as presentations, reports, brochures.  We’ll wade through multi source information and data to find the story and ensure it is visually interesting (using charts, graphs, visuals), readable and suitable for the intended audience.

We provide top up resource when the pressure is on, bespoke analysis and outputs, finessing reports and presentations as well as confidently managing  complete research projects. We can help whether you are a research agency, an independent consultant, a media or PR company, a client with or without a Insight function or anyone who wants their information and data to look good.

Services include:
  • Project management

  • Data analysis, interpretation and visualisation

  • Data consolidation

  • Visually appealing research summaries and brochures

  • Report and presentation design and writing

  • Proposal writing, responding to RFQs and creating pitch material

  • Desk research

  • Research strategy planning and project design

  • Questionnaire design (online, telephone & face to face)

  • Online moderation

 
 

About Me

Becky Lewis has 20 years market research experience and an excellent understanding and knowledge of research strategies, methodologies, analysis and interpretation.

Becky graduated from the University of Exeter with a BA (Society Economy and Social Policy) and a MA (Applied Population Research).  Becky is a Certified (full) member of the MRS and member of the Independent Consulting Group (ICG). 

She currently works as a freelance Insight Consultant offering director level resource. She has strong project management skills from conception through delivery to implementation.  Becky has worked with clients across several sectors, notably Finance & Pensions, Youth & Education, Housing & Development and the Third Sector.  She has always had a strong focus on online research, vehemently championing good practice in a growing market.

She is an Academy Associate at the Research Academy tutoring on the MRS Advance Certificate and Diploma courses.

Previously Becky was Research Director at YouthSight (2006-2013) a full-service agency and access panel specialising in young people, students and young professionals.  She was responsible for overseeing design and delivery of all research projects as well as managing and training the research team.  Qualitative and quantitative research was carried out predominately online.  Clients included brands (Red Bull, RBS, Barclays), government (Ofsted, BIS, YPLA, Student Loans Company) and many universities.

 

Becky worked in the Insight team at London Underground (2003-2006) where she managed ad hoc surveys, the Mystery Shopping Survey and Customer Satisfaction Survey.  Strategic use and promotion of Insight - “Voice of the customer”. Responsible for: consolidation of customers’ attitudes, needs and desires; disseminating the insight throughout the business from station staff to board; and ensuring strategy was grounded with customer insight. Commissioned and managed numerous ad hoc and continuous research projects including Mystery Shopping and Customer Satisfaction Survey. This included reviewing processes and ensuring surveys were fit for purpose and met various stakeholders (across TfL and the Infracos) needs.

 

Prior to that, Becky worked in the Social Division at BMRB (1999-2003) where she worked on a range of face to face, telephone, postal and online surveys.  Her clients included The Home Office, The Competition Commission and charities such as Oxfam and Save the Children.  Her key projects for the Home Office included the Home Office Citizenship Survey, the Crime and Criminal Justice Survey and the British Crime Survey.

Neighbourhood Planning

The Insight Fountain can help your community collect vital evidence about what your community wants to be included in your Neighbourhood Plan.

We will work with you to create a questionnaire that is bespoke for your community. It will ask about issue relevant to your community but that are relevant to the Neighbourhood Planning process.

We can offer advice and assistance on the methodology to use, for example a paper questionnaire delivered to every door or an online questionnaire. We can help with printing and posting and offer advice on the method most suitable for collecting responses in your community.

Once the questionnaires have been completed The Insight Fountain will produce engaging and visual report or presentation showing the data for your community.  This evidence can be used alongside other evidence you collect to inform the Neighbourhood Plan.

For more details and to arrange a chat about your communities requirements please contact Becky by email: becky@theinsightfountain.co.uk

Examples of analysis I have carried out for St Ippolyts and Pirton

 

Details of Preston’s Neighbourhood Plan can be found here: http://www.preston-np.org.uk

Pirton has passed the examination and the referendum will be happening shortly: http://www.pirtonneighbourhoodplan.org.uk

 

Expertise

Areas of expertise

Quantitative analysis & interpretation; data consolidation; online research; customer insight; customer satisfaction; U&A; NPD; Innovation cycle; concept testing; brand & market understanding.

Sectors of expertise 

Youth; charity; financial research; Higher Education; graduates & young professionals; transport; neighbourhood planning; food & drink

 

Recent projects
  • Campus Living Village Online quantitative survey to 10,000+ residents in their student accommodation about their perceptions and experience. Survey is optimised for mobile as over half the participants take the survey in this way. Carried out in 2015 and 2016. In-depth insight and reporting.

  • Working in partnership with Ashworth Research for an aid charity – Testing concepts with young adults to increase engagement with charity. Research was conducted using online focus groups. Recommendations were made as to the propositions most likely to succeed.

  • Royal Shakespeare Company (RSC) – Digital users needs and expectations survey. Twenty paired interviews with members, attendees and potential audiences plus group interviews with school pupils and teachers. Debrief and report highlighting key themes for digital engagement and retention with current and new audiences.

  • Royal Horticulture Society (RHS) – Creative workshops with secondary school pupils and teachers investigating career choice and planning. Debrief and report offering recommendations and guidance for raising profile of horticulture careers.

  • Universities UK – Analysis of 140 written responses from stakeholders contributing to a review into part time undergraduate study. The review was carried out by Universities UK and published online.

Teaching

Academy Associate at the Research Academy. Tutoring and lecturing on the MRS Advanced Certificate and MRS Diploma programmes

Experience

Previously worked at YouthSight, London Underground and BMRB

Previous Clients

RBS, Barclays, Red Bull, Student Loans Company, Compass, Sodexo, Ofsted, BIS, YPLA, The Home Office, Sainsbury’s, FSA, Competition Commission, Save the Children

Professional

Certified Member of MRS (Full) and MRS Company Partner

Member of ICG (Independent Consultants Group)

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Contact

Becky Lewis

telephone: 07771 547587

email: becky@theinsightfountain.co.uk

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© 2020 by The Insight Fountain.

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